Privacy Policy
Vitanurva • Effective Date: July 4, 2026
1. Introduction
This Privacy Policy explains how Vitanurva collects, uses, stores, protects, and shares personal information when you visit https://vitanurva.com, create an account, or purchase products from our website. The policy is designed with reference to the Digital Personal Data Protection Act (India) and the GDPR where applicable.
2. Information We Collect
- Full name, email address, mobile number.
- Billing and shipping addresses.
- Order and payment transaction details (excluding complete card data).
- Device information, browser type, IP address and cookies.
- Customer support conversations and WhatsApp communications.
3. How We Use Information
- Order processing and delivery.
- Customer support.
- Fraud detection and security.
- Analytics and website improvement.
- Marketing communications with consent.
- Legal and regulatory compliance.
5. Third-Party Services
We may use Razorpay, Paytm, Cashfree, shipping partners, Google services, Meta services, WhatsApp Business, hosting providers, and email platforms. These providers process data according to their own privacy commitments and applicable law.
6. Data Security
We implement SSL encryption, restricted access controls, secure hosting, regular monitoring, and other reasonable safeguards to protect customer information.
7. Your Privacy Rights
Where applicable, you may request access, correction, deletion, restriction, portability, or object to processing of your personal information. Marketing consent can be withdrawn at any time.
8. Data Retention
We retain information only as long as necessary for legal, accounting, business, and customer support purposes. Records are securely deleted or anonymized when no longer required.
9. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
10. Contact Us
Vitanurva
Website: https://vitanurva.com
Email: info@vitanurva.com
Address: L/10, Gali No.1, Ganpat Patil Nagar, IC Colony, Borivali (West), Mumbai – 400103, India.